{"id":3352,"date":"2025-04-01T08:01:26","date_gmt":"2025-04-01T06:01:26","guid":{"rendered":"https:\/\/www.bez.sk\/general-terms-and-conditions\/"},"modified":"2025-11-13T12:58:11","modified_gmt":"2025-11-13T11:58:11","slug":"general-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.bez.sk\/en\/general-terms-and-conditions\/","title":{"rendered":"General Terms and Conditions"},"content":{"rendered":"<div id='av_section_1'  class='avia-section av-1hkjs-0ed5fcecefd92ac99e3a568e0e4b5e59 main_color avia-section-large avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  subpage-banner avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-3352'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-96shk-f60adca8f8d5e0494cd1afea1f669c3a av_one_full  avia-builder-el-1  avia-builder-el-no-sibling  first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m3j9fm82-ecae2ca157fd322cf3053d06362904e0\">\n#top .av-special-heading.av-m3j9fm82-ecae2ca157fd322cf3053d06362904e0{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-m3j9fm82-ecae2ca157fd322cf3053d06362904e0 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-m3j9fm82-ecae2ca157fd322cf3053d06362904e0 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-m3j9fm82-ecae2ca157fd322cf3053d06362904e0 av-special-heading-h1 blockquote modern-quote  avia-builder-el-2  avia-builder-el-no-sibling '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >General Terms and Conditions<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='av_section_2'  class='avia-section av-m3jyeeof-a6b9276884cdd9e904fd9eba11ab41a7 main_color avia-section-default avia-no-border-styling  avia-builder-el-3  el_after_av_section  el_before_av_section  stiahnite-si-katalogy-section avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-3352'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m3k8jvle-6d3533f1572fd4e858f433b6f9ddba4e\">\n#top .av-special-heading.av-m3k8jvle-6d3533f1572fd4e858f433b6f9ddba4e{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-m3k8jvle-6d3533f1572fd4e858f433b6f9ddba4e .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-m3k8jvle-6d3533f1572fd4e858f433b6f9ddba4e .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-m3k8jvle-6d3533f1572fd4e858f433b6f9ddba4e av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-4  el_before_av_one_third  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Downloads<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m3kabgr3-72d2c8b995d2b984cb10207286c2cf1e\">\n.flex_column.av-m3kabgr3-72d2c8b995d2b984cb10207286c2cf1e{\nborder-radius:15px 15px 15px 15px;\npadding:40px 20px 40px 20px;\nbackground-color:#f9f9f9;\n}\n<\/style>\n<div  class='flex_column av-m3kabgr3-72d2c8b995d2b984cb10207286c2cf1e av_one_third  avia-builder-el-5  el_after_av_heading  el_before_av_one_third  first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2c8jn1-751645ac577adef976ed370e379803c9\">\n.avia-image-container.av-2c8jn1-751645ac577adef976ed370e379803c9 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-2c8jn1-751645ac577adef976ed370e379803c9 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-2c8jn1-751645ac577adef976ed370e379803c9 av-styling- avia-align-center  avia-builder-el-6  el_before_av_textblock  avia-builder-el-first '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-1505 avia-img-lazy-loading-not-1505 avia_image ' src=\"https:\/\/www.bez.sk\/wp-content\/uploads\/2024\/12\/file.svg\" alt='' title='file'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-m3ka3y5f-2136952c2e0b773b620dc210ec9d75e0 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">General Terms and Conditions<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-7zyut-b88e3f5e8bb8dc507ba423e50e7aa31a-wrap avia-button-center  avia-builder-el-8  el_after_av_textblock  avia-builder-el-last '><a href='https:\/\/www.bez.sk\/wp-content\/uploads\/2025\/11\/GTC-2025-BEZ-ENG.pdf'  class='avia-button av-7zyut-b88e3f5e8bb8dc507ba423e50e7aa31a av-link-btn avia-icon_select-no avia-size-medium avia-position-center avia-color-theme-color'  target=\"_blank\"  rel=\"noopener noreferrer\"  aria-label=\"Download\"><span class='avia_iconbox_title' >Download<\/span><\/a><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7vuo8-01316ccd7426b1155be398163178d78c\">\n.flex_column.av-7vuo8-01316ccd7426b1155be398163178d78c{\nborder-radius:15px 15px 15px 15px;\npadding:40px 20px 40px 20px;\nbackground-color:#f9f9f9;\n}\n<\/style>\n<div  class='flex_column av-7vuo8-01316ccd7426b1155be398163178d78c av_one_third  avia-builder-el-9  el_after_av_one_third  el_before_av_one_third  flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m3k8nvxf-af2649d3e0db2041ab0f0a9242e40d02\">\n.avia-image-container.av-m3k8nvxf-af2649d3e0db2041ab0f0a9242e40d02 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-m3k8nvxf-af2649d3e0db2041ab0f0a9242e40d02 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-m3k8nvxf-af2649d3e0db2041ab0f0a9242e40d02 av-styling- avia-align-center  avia-builder-el-10  el_before_av_textblock  avia-builder-el-first '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-1505 avia-img-lazy-loading-not-1505 avia_image ' src=\"https:\/\/www.bez.sk\/wp-content\/uploads\/2024\/12\/file.svg\" alt='' title='file'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-m3j9psq9-71a252b8bec59345d78801b147a3870a '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">General terms and conditions for purchase<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-m3j9q798-302de8ed76bd4f2f55930f820a995d93-wrap avia-button-center  avia-builder-el-12  el_after_av_textblock  avia-builder-el-last '><a href='https:\/\/www.bez.sk\/wp-content\/uploads\/2025\/07\/VOP_pre_nakup_BEZ_EN_2023.pdf'  class='avia-button av-m3j9q798-302de8ed76bd4f2f55930f820a995d93 av-link-btn avia-icon_select-no avia-size-medium avia-position-center avia-color-theme-color'  target=\"_blank\"  rel=\"noopener noreferrer\"  aria-label=\"Download\"><span class='avia_iconbox_title' >Download<\/span><\/a><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4aux0p-700896be650d4bf0619ea702801208de\">\n.flex_column.av-4aux0p-700896be650d4bf0619ea702801208de{\nborder-radius:15px 15px 15px 15px;\npadding:40px 20px 40px 20px;\nbackground-color:#f9f9f9;\n}\n<\/style>\n<div  class='flex_column av-4aux0p-700896be650d4bf0619ea702801208de av_one_third  avia-builder-el-13  el_after_av_one_third  avia-builder-el-last  only_show_for_pl flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-8bhw9-12dcfe40d4a6a4f78556982e7fd0cb39\">\n.avia-image-container.av-8bhw9-12dcfe40d4a6a4f78556982e7fd0cb39 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-8bhw9-12dcfe40d4a6a4f78556982e7fd0cb39 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-8bhw9-12dcfe40d4a6a4f78556982e7fd0cb39 av-styling- avia-align-center  avia-builder-el-14  el_before_av_textblock  avia-builder-el-first '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-1505 avia-img-lazy-loading-not-1505 avia_image ' src=\"https:\/\/www.bez.sk\/wp-content\/uploads\/2024\/12\/file.svg\" alt='' title='file'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-mcud9tpp-049f156b651dafccd921a47cc95e9314 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">General Terms and Conditions<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-mcudb9ki-b3e40b5c7732d48f3e63bbb5379c5e6d-wrap avia-button-center  avia-builder-el-16  el_after_av_textblock  avia-builder-el-last '><a href='https:\/\/www.bez.sk\/wp-content\/uploads\/2025\/07\/OWH_BEZ_TRANSFORMATORY_2023-1.pdf'  class='avia-button av-mcudb9ki-b3e40b5c7732d48f3e63bbb5379c5e6d av-link-btn avia-icon_select-no avia-size-medium avia-position-center avia-color-theme-color'  target=\"_blank\"  rel=\"noopener noreferrer\"  aria-label=\"Download\"><span class='avia_iconbox_title' >Download<\/span><\/a><\/div><\/p><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_3'  class='avia-section av-20bxut-771fbcfcbe2d0a75f8de7ea238b8bbea main_color avia-section-default avia-no-border-styling  avia-builder-el-17  el_after_av_section  avia-builder-el-last  kontakty-section avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-3352'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-1yhfkd-0bf1da6f5771629fc85751f46806f6f5 av_one_full  avia-builder-el-18  el_before_av_one_half  avia-builder-el-first  initro-text-col first flex_column_div  '     ><section  class='av_textblock_section av-1qzckl-2533b5f1da91ab13cedc4e694e292803 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><div class=\"title-container\">\n<div class=\"line\"><\/div>\n<p class=\"title\" style=\"text-align: center;\">Contact<\/p>\n<div class=\"line\"><\/div>\n<\/div>\n<\/div><\/section><\/div><div class='flex_column_table av-1jnv8d-f1f70ad0d17962fa1167bb847734ddae sc-av_one_half av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1jnv8d-f1f70ad0d17962fa1167bb847734ddae\">\n.flex_column.av-1jnv8d-f1f70ad0d17962fa1167bb847734ddae{\nwidth:45%;\nmargin-left:0;\nborder-width:3px;\nborder-color:#1e469b;\nborder-style:solid;\nborder-radius:15px 15px 15px 15px;\npadding:40px 40px 40px 40px;\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-1jnv8d-f1f70ad0d17962fa1167bb847734ddae .av-flex-placeholder{\nwidth:10%;\n}\n<\/style>\n<div  class='flex_column av-1jnv8d-f1f70ad0d17962fa1167bb847734ddae av_one_half  avia-builder-el-20  el_after_av_one_full  el_before_av_one_half  kontaktujte-nas-col first flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1dhpjp-b5de16cca21d5f72a5265d2f52ce5c32\">\n#top .av-special-heading.av-1dhpjp-b5de16cca21d5f72a5265d2f52ce5c32{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-1dhpjp-b5de16cca21d5f72a5265d2f52ce5c32 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-1dhpjp-b5de16cca21d5f72a5265d2f52ce5c32 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-1dhpjp-b5de16cca21d5f72a5265d2f52ce5c32 av-special-heading-h2 blockquote modern-quote  avia-builder-el-21  el_before_av_codeblock  avia-builder-el-first  contact-title'><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Contact us<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-140ykl-4c9893a21882407e0b04a936c5774085\">\n.flex_column.av-140ykl-4c9893a21882407e0b04a936c5774085{\nwidth:45%;\nmargin-left:0;\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-140ykl-4c9893a21882407e0b04a936c5774085 .av-flex-placeholder{\nwidth:10%;\n}\n<\/style>\n<div  class='flex_column av-140ykl-4c9893a21882407e0b04a936c5774085 av_one_half  avia-builder-el-23  el_after_av_one_half  avia-builder-el-last  pomozme-pri-vybere-col flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ugjnh-eeadcba798dddbebe42d347e0c9b1a62\">\n#top .hr.hr-invisible.av-ugjnh-eeadcba798dddbebe42d347e0c9b1a62{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-ugjnh-eeadcba798dddbebe42d347e0c9b1a62 hr-invisible  avia-builder-el-24  el_before_av_heading  avia-builder-el-first  av-medium-hide av-small-hide av-mini-hide'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-pzcet-3745c69d04c5dfa022c79a092eaa48c2\">\n#top .av-special-heading.av-pzcet-3745c69d04c5dfa022c79a092eaa48c2{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-pzcet-3745c69d04c5dfa022c79a092eaa48c2 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-pzcet-3745c69d04c5dfa022c79a092eaa48c2 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-pzcet-3745c69d04c5dfa022c79a092eaa48c2 av-special-heading-h3 blockquote modern-quote  avia-builder-el-25  el_after_av_hr  el_before_av_image  av-medium-hide av-small-hide av-mini-hide'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >We will help you<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ks24l-2ff355a3c71ab5d07d89d6d730995849\">\n.avia-image-container.av-ks24l-2ff355a3c71ab5d07d89d6d730995849 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-ks24l-2ff355a3c71ab5d07d89d6d730995849 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-ks24l-2ff355a3c71ab5d07d89d6d730995849 av-styling- avia-align-left  avia-builder-el-26  el_after_av_heading  el_before_av_hr  arrow-image av-small-hide av-mini-hide'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-1513 avia-img-lazy-loading-not-1513 avia_image ' src=\"https:\/\/www.bez.sk\/wp-content\/uploads\/2024\/12\/arrow.svg\" alt='' title='arrow'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-dhnd9-b115644b2a01697d639ff31fcf60e284\">\n#top .hr.hr-invisible.av-dhnd9-b115644b2a01697d639ff31fcf60e284{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-dhnd9-b115644b2a01697d639ff31fcf60e284 hr-invisible  avia-builder-el-27  el_after_av_image  el_before_av_image '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-10vi5-fca4d07ffa1b7954222dc564740d5675\">\n.avia-image-container.av-10vi5-fca4d07ffa1b7954222dc564740d5675 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-10vi5-fca4d07ffa1b7954222dc564740d5675 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-10vi5-fca4d07ffa1b7954222dc564740d5675 av-styling- avia-align-left  avia-builder-el-28  el_after_av_hr  avia-builder-el-last  mapa-image'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-2698 avia-img-lazy-loading-not-2698 avia_image ' 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Autoclose: 1 -->\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_3'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-3352'><div class='entry-content-wrapper clearfix'><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3352","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>General Terms and Conditions - BEZ Transform\u00e1tory<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bez.sk\/en\/general-terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"General Terms and Conditions - 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